案例背景

Case Background

上海挖百万二手挖掘机公司（以下简称“挖百万”）接到来自尼日利亚的一家大型建筑公司的订单。该公司正在进行一个大型基础设施建设项目，急需几台高效能的挖掘机。他们通过互联网搜索，发现了挖百万的优质设备和良好信誉，遂联系挖百万进行采购洽谈。 Shanghai Wabaiwan Used Excavators Company (hereinafter referred to as "Wabaiwan") received an order from a large construction company in Nigeria. The company was undertaking a large-scale infrastructure project and urgently needed several high-performance excavators. They discovered Wabaiwan's high-quality equipment and good reputation through an online search and contacted Wabaiwan for procurement negotiations.

客户需求

Customer Requirements

尼日利亚客户需要： The Nigerian customer needed:

• 设备类型：5台二手挖掘机，型号为Caterpillar 320D。Equipment Type: 5 used excavators, model Caterpillar 320D.

• 设备状态：要求设备性能良好，运行时间不超过5000小时，附带完整的维护记录。Equipment Condition: Required good performance, less than 5000 operating hours, with complete maintenance records.

• 交货时间：由于项目紧急，需要在一个月内完成交付。Delivery Time: Due to the urgency of the project, delivery was needed within a month.

• 预算：每台设备的预算不超过50000美元。Budget: The budget for each piece of equipment should not exceed $50,000.

交易过程

Transaction Process

1. 初步沟通：挖百万的销售团队通过邮件和电话与尼日利亚客户进行了初步沟通，了解客户的具体需求和预算。Initial Communication: Wabaiwan's sales team communicated with the Nigerian customer via email and phone to understand their specific needs and budget.

2. 设备筛选：根据客户要求，挖百万筛选出了5台符合条件的Caterpillar 320D挖掘机，并提供了详细的设备信息和维护记录。Equipment Selection: Based on the customer's requirements, Wabaiwan selected 5 Caterpillar 320D excavators that met the criteria and provided detailed equipment information and maintenance records.

3. 价格谈判：双方就设备价格进行了谈判，最终确定每台挖掘机的价格为48000美元，符合客户的预算。Price Negotiation: Both parties negotiated the equipment price and finally agreed on $48,000 per excavator, which was within the customer's budget.

4. 合同签订：挖百万与尼日利亚客户签订了正式的采购合同，明确了设备型号、数量、价格、交货时间和售后服务等条款。Contract Signing: Wabaiwan signed a formal procurement contract with the Nigerian customer, specifying the equipment model, quantity, price, delivery time, and after-sales service terms.

5. 支付方式：客户通过银行转账支付了50%的预付款，剩余款项将在设备交付并验收后支付。Payment Method: The customer paid a 50% down payment via bank transfer, with the remaining amount to be paid after delivery and inspection.

6. 设备检验和发货：挖百万安排技术团队对设备进行了全面检验，确保设备状态良好。然后，通过海运将设备发往尼日利亚。Equipment Inspection and Shipment: Wabaiwan arranged for a technical team to conduct a thorough inspection of the equipment to ensure good condition. The equipment was then shipped to Nigeria by sea.

7. 到货验收：设备到达尼日利亚后，客户进行了验收检查，确认设备状态符合合同要求，并支付了剩余款项。Arrival and Inspection: Upon arrival in Nigeria, the customer conducted an acceptance inspection, confirming that the equipment condition met the contract requirements, and paid the remaining balance.

8. 售后服务：挖百万提供了一年的售后服务，包括技术支持和零部件供应，确保设备的顺利使用。After-sales Service: Wabaiwan provided one year of after-sales service, including technical support and spare parts supply, ensuring smooth operation of the equipment.

案例总结

Case Summary

这次交易的成功不仅为尼日利亚客户的项目提供了高效的设备支持，也进一步提升了挖百万在国际市场的声誉。通过详细的沟通和专业的服务，挖百万成功地满足了客户的需求，建立了良好的合作关系。 The success of this transaction not only provided efficient equipment support for the Nigerian customer's project but also further enhanced Wabaiwan's reputation in the international market. Through detailed communication and professional service, Wabaiwan successfully met the customer's needs and established a good cooperative relationship.

访问我们的网站：上海挖百万二手挖掘机公司
Visit our website: Shanghai Wabaiwan Used Excavators Company

联系我们：wabaiwan@qq.com
Contact us: wabaiwan@qq.com