在非洲的工程机械市场中，二手设备因其高性价比和可靠性而受到广泛欢迎。作为一家致力于提供优质二手挖掘机的供应商，上海挖百万帮助来自世界各地的客户找到最适合其项目需求的设备。今天，我们将分享一个刚果客户成功采购二手挖掘机的真实故事，展示我们的设备和服务如何帮助客户在当地市场取得成功。

In the African construction machinery market, used equipment is widely favored for its cost-effectiveness and reliability. As a supplier committed to providing high-quality used excavators, Shanghai Wabaiwan helps clients from around the world find the equipment best suited to their project needs. Today, we share a true story of how a Congolese client successfully purchased a used excavator and how our equipment and services helped the client achieve success in the local market.

客户背景

Client Background

这位刚果客户是一家中小型建筑公司的负责人，主要从事刚果地区的基础设施建设项目。由于公司最近承接了一项重要的公路建设工程，急需一台高效耐用的二手挖掘机来应对艰难的施工环境。客户希望在预算有限的情况下找到一台可靠的设备，并确保设备能够顺利运抵刚果。

The Congolese client is the head of a small to medium-sized construction company mainly involved in infrastructure projects in the Congo region. Recently, the company secured an important road construction project and urgently needed an efficient and durable used excavator to handle the challenging construction environment. The client wanted to find a reliable machine within a limited budget and ensure the equipment could be safely delivered to Congo.

挑战与需求

Challenges and Needs

与许多非洲国家一样，刚果的施工环境充满挑战，包括复杂的地形和恶劣的气候条件。客户面临的主要挑战包括：

1. 设备选择：需要一台能够在恶劣环境下稳定运行的挖掘机，并且维修保养成本较低。

2. 物流运输：由于刚果的交通和基础设施条件较为落后，客户非常关心设备的运输和交付问题。

3. 售后支持：客户希望在购买设备后能够获得及时的技术支持和备件供应，确保设备在项目期间的持续高效运行。

Like many African countries, Congo's construction environment is challenging, with complex terrain and harsh weather conditions. The main challenges faced by the client included:

1. Equipment Selection: They needed an excavator capable of stable operation in harsh environments with low maintenance costs.

2. Logistics and Transportation: Given Congo’s underdeveloped transportation and infrastructure, the client was particularly concerned about the equipment's delivery and shipping process.

3. After-Sales Support: The client wanted to ensure timely technical support and spare parts availability after purchasing the equipment to maintain efficient operation throughout the project.

上海挖百万的解决方案

Shanghai Wabaiwan’s Solution

1. 设备推荐与确认 / Equipment Recommendation and Confirmation

根据客户的需求，我们为其推荐了一台久经考验的日立（Hitachi）ZX200二手挖掘机。该设备以其卓越的耐用性和适应性而闻名，特别适合在刚果的复杂地形和气候条件下作业。我们为客户提供了详细的设备检查报告和操作视频，客户对设备的整体状况非常满意，并决定立即采购。

Based on the client’s needs, we recommended a well-proven Hitachi ZX200 used excavator. Known for its exceptional durability and adaptability, this machine is particularly suited to the complex terrain and climatic conditions of Congo. We provided the client with a detailed equipment inspection report and operation video. Satisfied with the overall condition of the machine, the client decided to proceed with the purchase.

2. 专业的物流安排 / Professional Logistics Arrangements

上海挖百万的物流团队与多家国际物流公司合作，确保设备能够顺利从中国运抵刚果。我们为客户提供了全程物流追踪服务，并协调了设备在刚果境内的最后一公里运输，确保设备安全到达项目现场。客户对我们的物流服务表示非常满意，特别是我们在运输过程中展现出的专业性和效率。

Shanghai Wabaiwan’s logistics team worked with several international logistics companies to ensure the equipment could be smoothly shipped from China to Congo. We provided the client with full logistics tracking services and coordinated the final-mile transportation within Congo, ensuring the equipment arrived safely at the project site. The client was highly satisfied with our logistics service, particularly the professionalism and efficiency demonstrated during the transportation process.

3. 强大的售后支持 / Strong After-Sales Support

在设备交付后，我们继续为客户提供全面的售后支持。我们的技术团队通过远程指导帮助客户完成设备的初步调试，并提供了详细的维护建议。此外，我们还确保客户在整个项目期间能够及时获得所需的备件和技术支持，以保证设备的持续高效运行。

After the equipment was delivered, we continued to provide comprehensive after-sales support to the client. Our technical team assisted the client in completing the initial commissioning of the machine through remote guidance and provided detailed maintenance advice. Additionally, we ensured that the client could receive necessary spare parts and technical support throughout the project to maintain the machine’s continuous efficient operation.

客户反馈

Client Feedback

项目完成后，客户对上海挖百万的设备和服务给予了高度评价。他们表示，日立ZX200挖掘机在刚果的项目中表现出色，不仅提高了施工效率，还降低了运营成本。客户特别感谢我们在设备选择、物流运输和售后支持方面提供的专业服务，并表示将继续选择上海挖百万作为他们未来项目的设备供应商。

After the project was completed, the client gave high praise for Shanghai Wabaiwan’s equipment and services. They mentioned that the Hitachi ZX200 excavator performed exceptionally well in the Congo project, improving construction efficiency and reducing operating costs. The client particularly appreciated the professional service provided in equipment selection, logistics, and after-sales support and expressed their intention to continue choosing Shanghai Wabaiwan as their equipment supplier for future projects.

结语

Conclusion

刚果客户的成功案例展示了上海挖百万在帮助国际客户解决二手工程机械采购和运输难题方面的专业能力。我们不仅提供高质量的二手设备，还为客户量身定制解决方案，确保每一位客户都能在全球范围内的项目中取得成功。如果您也在寻找值得信赖的二手挖掘机供应商，上海挖百万将是您的最佳选择。

The success story of the Congolese client demonstrates Shanghai Wabaiwan’s professional ability to help international clients overcome the challenges of purchasing and transporting used construction machinery. We not only provide high-quality used equipment but also tailor solutions to ensure every client achieves success in their global projects. If you are also looking for a reliable used excavator supplier, Shanghai Wabaiwan is your best choice.

上海挖百万二手挖掘机
网站：www.wabaiwan.com
邮箱：wabaiwan@qq.com