随着东非地区基础设施建设的加速推进，肯尼亚的建筑行业对高效且经济实惠的工程机械需求日益增加。上海挖百万二手挖掘机市场帮助来自肯尼亚的客户成功采购了一台二手挖掘机，极大地促进了当地项目的顺利进行。今天，我们将分享这个真实的客户案例，展示我们如何帮助国际客户实现他们的工程目标。

As infrastructure development accelerates in East Africa, Kenya's construction industry is increasingly demanding efficient and cost-effective construction machinery. Shanghai Wabaiwan Used Excavator Market helped a Kenyan client successfully purchase a used excavator, greatly facilitating the smooth progress of local projects. Today, we share this true customer case to show how we help international clients achieve their engineering goals.

客户背景

Client Background

这位肯尼亚客户是一家中型建筑公司的项目经理，负责公司在内罗毕及周边地区的多个建筑项目。由于公司近期承接了一个大规模的住宅开发项目，急需采购一台性能优异且价格合理的二手挖掘机。客户希望能够找到一台能够应对复杂地形并保持高效运行的设备，以确保项目按时完工。

The Kenyan client is a project manager for a medium-sized construction company responsible for several construction projects in Nairobi and surrounding areas. With the company recently securing a large-scale residential development project, they urgently needed to purchase a high-performance and reasonably priced used excavator. The client aimed to find a machine that could handle complex terrain and maintain efficient operation to ensure the project was completed on time.

挑战与需求

Challenges and Needs

肯尼亚的建筑项目通常面临诸多挑战，尤其是在内罗毕这样的城市，地形多变且施工条件复杂。客户的主要需求和挑战包括：

1. 设备适应性：需要一台能够在多样化地形和严苛气候条件下稳定工作的挖掘机，并且维护简便。

2. 预算限制：由于项目预算有限，客户希望在不牺牲质量的前提下找到性价比高的设备。

3. 物流运输：确保设备能够顺利从中国运抵肯尼亚，并及时交付以满足紧迫的项目时间表。

Construction projects in Kenya often face several challenges, especially in cities like Nairobi, where the terrain is varied and construction conditions are complex. The client’s main needs and challenges included:

1. Equipment Adaptability: They needed an excavator that could operate reliably in diverse terrains and harsh climate conditions, with easy maintenance.

2. Budget Constraints: Due to the project’s limited budget, the client wanted to find a cost-effective machine without compromising on quality.

3. Logistics and Transportation: Ensuring the machine could be smoothly shipped from China to Kenya and delivered on time to meet the project’s tight schedule.

上海挖百万的解决方案

Shanghai Wabaiwan’s Solution

1. 量身定制设备推荐 / Tailored Equipment Recommendation

在深入了解客户的项目需求后，上海挖百万推荐了一台经过全面整备的卡特彼勒（Caterpillar）320D二手挖掘机。这款设备以其卓越的性能和耐用性著称，非常适合应对肯尼亚复杂的地形和气候条件。我们为客户提供了设备的详细检查报告和操作视频，客户对设备的状态表示非常满意，并迅速决定购买。

After thoroughly understanding the client’s project needs, Shanghai Wabaiwan recommended a fully-prepared Caterpillar 320D used excavator. Known for its excellent performance and durability, this machine was ideal for handling Kenya’s complex terrain and climate conditions. We provided the client with a detailed inspection report and operation video of the machine, and the client was very satisfied with its condition, quickly deciding to make the purchase.

2. 高效的物流安排 / Efficient Logistics Arrangements

考虑到项目的紧迫性，上海挖百万迅速启动了设备的运输流程。我们与多家国际物流公司合作，确保设备能够安全、准时地运抵肯尼亚。整个运输过程进展顺利，设备如期到达内罗毕，客户对我们的物流服务表示高度赞赏，特别是我们在整个运输过程中展现出的专业性。

Given the urgency of the project, Shanghai Wabaiwan quickly initiated the shipping process for the machine. We worked with several international logistics companies to ensure the equipment was delivered safely and on time to Kenya. The entire shipping process went smoothly, and the equipment arrived in Nairobi as scheduled. The client highly appreciated our logistics service, especially the professionalism we demonstrated throughout the transportation.

3. 全面的售后支持 / Comprehensive After-Sales Support

设备抵达肯尼亚后，我们的技术团队通过远程指导帮助客户完成了设备的初步安装和调试，并提供了详细的操作培训。我们还为客户提供了备件供应和长期技术支持，确保设备在项目中的持续高效运行。客户对我们的售后服务表示非常满意，认为这些服务为他们的项目成功提供了有力保障。

After the equipment arrived in Kenya, our technical team provided remote guidance to help the client complete the initial installation and commissioning of the machine, along with detailed operational training. We also offered spare parts supply and long-term technical support to ensure the equipment maintained high efficiency throughout the project. The client was very satisfied with our after-sales service, acknowledging that these services provided strong support for the success of their project.

客户反馈

Client Feedback

项目顺利完成后，客户对上海挖百万提供的二手挖掘机及其服务给予了高度评价。他们表示，设备在肯尼亚的项目中表现出色，极大提高了施工效率，并且设备的维护简便，运营成本低。客户特别感谢我们在设备推荐、物流安排和售后支持方面提供的全方位专业服务，并表示将继续选择上海挖百万作为他们未来项目的设备供应商。

After the project was successfully completed, the client gave high praise for the used excavator and services provided by Shanghai Wabaiwan. They noted that the machine performed exceptionally well in their Kenyan project, greatly improving construction efficiency, with easy maintenance and low operating costs. The client particularly appreciated the comprehensive professional service we provided in equipment recommendation, logistics arrangements, and after-sales support, and expressed their intention to continue choosing Shanghai Wabaiwan as their equipment supplier for future projects.

结语

Conclusion

肯尼亚客户的成功案例展示了上海挖百万在帮助国际客户解决二手工程机械采购和运输难题方面的专业能力。我们不仅提供高质量的二手设备，还为客户量身定制解决方案，确保每一位客户都能在全球范围内的项目中取得成功。如果您也在寻找值得信赖的二手挖掘机供应商，上海挖百万将是您的最佳选择。

The success story of the Kenyan client demonstrates Shanghai Wabaiwan’s professional ability to help international clients overcome the challenges of purchasing and transporting used construction machinery. We not only provide high-quality used equipment but also tailor solutions to ensure every client achieves success in their global projects. If you are also looking for a reliable used excavator supplier, Shanghai Wabaiwan is your best choice.

上海挖百万二手挖掘机
网站：www.wabaiwan.com
邮箱：wabaiwan@qq.com