随着南美地区特别是巴西基础设施建设的加速推进，对高效且耐用的工程机械需求持续增加。上海挖百万二手挖掘机市场最近帮助一位来自巴西的客户成功采购并出口了一台小松130二手挖掘机，极大地推动了当地建筑项目的顺利进行。今天，我们将分享这一真实的客户案例，展示我们如何为国际客户提供量身定制的解决方案。

As infrastructure development accelerates in South America, particularly in Brazil, the demand for efficient and durable construction machinery continues to grow. Recently, Shanghai Wabaiwan Used Excavator Market helped a Brazilian client successfully purchase and export a Komatsu 130 used excavator, greatly facilitating the smooth progress of local construction projects. Today, we share this real customer case to demonstrate how we provide tailored solutions for our international clients.

客户背景

Client Background

这位巴西客户是一家位于圣保罗的大型建筑公司的采购经理，负责公司多个项目的设备采购工作。由于公司正在进行一个涉及多个住宅开发项目的新合同，他们急需采购一台性能稳定且经济实惠的挖掘机。经过多方咨询和比较，客户最终决定在上海挖百万二手挖掘机市场采购一台小松130挖掘机。

The Brazilian client is a procurement manager for a large construction company based in São Paulo, responsible for equipment purchases across several projects. With the company recently securing a new contract involving multiple residential development projects, they urgently needed to purchase a stable and cost-effective excavator. After extensive consultation and comparison, the client decided to purchase a Komatsu 130 excavator from Shanghai Wabaiwan Used Excavator Market.

挑战与需求

Challenges and Needs

在巴西进行建筑项目常常面临多种挑战，尤其是在涉及大面积土地开发和复杂地形的项目中。客户的主要需求和挑战包括：

1. 设备适应性：需要一台能够在多变地形和气候条件下高效工作的挖掘机，并且维护简便。

2. 成本控制：由于项目预算有限，客户希望在不牺牲质量的前提下找到性价比高的设备。

3. 物流运输：确保设备能够顺利从中国运抵巴西，并及时交付以满足紧迫的项目时间表。

Construction projects in Brazil often face multiple challenges, especially in projects involving large-scale land development and complex terrain. The client’s main needs and challenges included:

1. Equipment Adaptability: They needed an excavator that could work efficiently in varying terrain and climate conditions, with easy maintenance.

2. Cost Control: Due to the project’s limited budget, the client wanted to find a cost-effective machine without compromising on quality.

3. Logistics and Transportation: Ensuring the machine could be smoothly shipped from China to Brazil and delivered on time to meet the project’s tight schedule.

上海挖百万的解决方案

Shanghai Wabaiwan’s Solution

1. 精准设备推荐 / Accurate Equipment Recommendation

在了解客户的具体需求后，上海挖百万推荐了一台小松130二手挖掘机。这款设备因其卓越的操作性能和耐用性而备受推崇，特别适合在巴西的多样化地形中使用。我们为客户提供了设备的详细检查报告、工作记录以及实际操作视频，客户对设备的状况表示非常满意，并迅速确认了订单。

After understanding the client’s specific needs, Shanghai Wabaiwan recommended a Komatsu 130 used excavator. This machine is highly regarded for its excellent operational performance and durability, making it particularly suitable for use in Brazil’s diverse terrain. We provided the client with detailed inspection reports, work records, and actual operation videos of the machine, and the client was very satisfied with its condition, quickly confirming the order.

2. 高效物流与及时交付 / Efficient Logistics and Timely Delivery

为了确保设备能够快速、安全地运抵巴西，我们与专业的国际物流公司合作，制定了详细的运输计划。设备在发货前进行了必要的整备，确保能够即刻投入使用。整个运输过程顺利，设备如期抵达圣保罗，客户对我们的物流服务表示高度赞赏，特别是我们在整个过程中表现出的专业性和高效性。

To ensure the equipment could be delivered to Brazil quickly and safely, we collaborated with a professional international logistics company to develop a detailed shipping plan. The machine underwent necessary preparation before shipment to ensure it could be put into use immediately upon arrival. The entire shipping process went smoothly, and the equipment arrived in São Paulo as scheduled. The client highly appreciated our logistics service, particularly the professionalism and efficiency we demonstrated throughout the process.

3. 全面的售后支持 / Comprehensive After-Sales Support

设备抵达巴西后，我们的技术团队通过远程指导，帮助客户顺利完成了设备的初步安装和调试，并提供了详细的操作培训。我们还为客户提供了长期的技术支持和备件供应，以确保设备在项目中的稳定运行。客户对我们的售后服务表示非常满意，认为这些服务为他们的项目成功提供了有力保障。

After the equipment arrived in Brazil, our technical team provided remote guidance to help the client successfully complete the initial installation and commissioning of the machine, along with detailed operational training. We also offered long-term technical support and spare parts supply to ensure the equipment maintained stable operation throughout the project. The client was very satisfied with our after-sales service, acknowledging that these services provided strong support for the success of their project.

客户反馈

Client Feedback

项目顺利推进后，客户对上海挖百万提供的小松130挖掘机及其服务给予了高度评价。他们表示，这台设备在项目中的表现超出了预期，不仅提高了施工效率，还帮助他们按时完成了项目任务。客户特别感谢我们在设备推荐、物流安排、以及售后支持方面提供的全方位服务，并表示将在未来的项目中继续选择上海挖百万作为设备供应商。

As the project progressed smoothly, the client gave high praise for the Komatsu 130 excavator and services provided by Shanghai Wabaiwan. They noted that the machine’s performance exceeded expectations, not only improving construction efficiency but also helping them complete the project on schedule. The client especially appreciated the comprehensive service we provided in equipment recommendation, logistics arrangements, and after-sales support, and expressed their intention to continue choosing Shanghai Wabaiwan as their equipment supplier for future projects.

结语

Conclusion

巴西客户的成功案例展示了上海挖百万在国际市场中为客户提供高效、定制化服务的能力。我们不仅提供高质量的二手设备，还为客户量身定制解决方案，确保他们在全球范围内的项目中取得成功。如果您也在寻找值得信赖的二手挖掘机供应商，上海挖百万将是您的最佳选择。

The success story of the Brazilian client demonstrates Shanghai Wabaiwan’s ability to provide efficient and customized services to clients in the international market. We not only provide high-quality used equipment but also tailor solutions to ensure clients achieve success in their global projects. If you are also looking for a reliable used excavator supplier, Shanghai Wabaiwan is your best choice.

上海挖百万二手挖掘机
网站：www.wabaiwan.com
邮箱：wabaiwan@qq.com